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CRM News

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16-30 of 30 results
Warwickshire authorities pick cloud-based CRM replacement
By Neil Merrett
Partnership of six councils replaces 10-year-old customer relationship management system with cloud alternative
Applications > CRM > News
HMRC updates its digital thinking
By David Bicknell
New digital strategy document describes a 'more digital' HMRC and explains how it plans to increase its capability and build a platform with a common infrastructure to link existing and new systems
Applications > CRM > News
Herefordshire overhauls major project planning
By Neil Merrett
Action plan underway to address concerns flagged by Grant Thornton audit of council's CRM implementation
Applications > CRM > News
London NHS Trust awards £3.1m IT contract
By Charlotte Jee
Five-year contract will see NHS Shared Business Services provide finance and accounting services
Applications > CRM > News
Whitehall to rein in enterprise application support costs
By David Bicknell
Framework lots will cover support for range of application vendors including Oracle, SAP, JD Edwards, Siebel and IBM
Applications > CRM > News
Verint to acquire customer service specialist Kana
By David Bicknell
Deal aims to create single solution to transform customer engagement
Applications > CRM > News
Brent Council saves £5m a year via flexible working
By Charlotte Jee
Local authority now has the capacity for 100% of the staff to work remotely from one building instead of 14
Applications > CRM > News
NHS Professionals says 'StaffBank' procurement back on track
By Gill Hitchcock
Health service recruiter identifies two new suppliers after 'business failures' derail ERP procurement
Applications > CRM > News
University of Aberdeen to implement campus platform
By Charlotte Jee
Purchase part of university's transformational 'OneSource' programme
Applications > CRM > News
Government application tender put on hold
By Charlotte Jee
Potential suppliers frustrated by decision to pause ADDSS process due to technical issues
Applications > CRM > News
Amazon and Salesforce 'expected to join G-Cloud 2.0'
By The Register
Amazon and Salesforce 'expected to join G-Cloud 2.0'
Applications > CRM > News
HMRC slashes IT spending by 50% in two years
By Sade Laja
HMRC slashes IT spending by 50% in two years
Applications > CRM > News
CRM revamp begins at Great Ormond Street Hospital charity
By SA Mathieson
CRM revamp begins at Great Ormond Street Hospital charity
Applications > CRM > News
Councils tender for cloud based CRM
By Gill Hitchcock
Councils tender for cloud based CRM
Applications > CRM > News
Greater Manchester Police opens CRM system
By GC News
Greater Manchester Police opens CRM system
Applications > CRM > News
16-30 of 30 results







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