Applications > CRM

CRM News

View news from other Government Computing Network sectors:

1-15 of 30 results
HMRC details post-Aspire contract benefits - and hunts top tech talent
By David Bicknell
Tax authority highlights use of APIs and cloud and says it has virtualised more than 60% of its IT estate in the last 18 months
Applications > CRM > News
Canterbury council aims for 85% of services to be online by 2019
By Neil Merrett
Authority’s digital transformation aims to be supported via new cloud-based platform offering self service and real-time communication functions
Applications > CRM > News
Home Office looks to replace ERP and BI tool with new ’Metis’ system
By David Bicknell
Department to kick off G-Cloud procurement for three lots covering need for a systems integrator and technical suppliers for functional configuration and integration
Applications > CRM > News
Moray Council extends supplier partnership for self service drive
By Neil Merrett
Authority has now gone live with personalised customer portal that will link up with national ID assurance tool to better automate online services
Applications > CRM > News
Three shortlisted suppliers help the Met’s MiPS enquiries
By David Bicknell
MOPAC expected to announce winners of MiPS and digital forensics contests early in 2017
Applications > CRM > News
Hounslow commences cloud-based case management switch
By Neil Merrett
Authority will pilot new system that will provide citizens with direct access to status of their online transactions as part of agreement with Jadu
Applications > CRM > News
Socitm plays up Aylesbury standardised digital overhaul approach
By Neil Merrett
Case study argues that £4m in savings was realised by authority over a five year period by taking more simplified, customer-focused approach to service implementation
Applications > CRM > News
MoD gets top billing as Microsoft Cloud makes UK debut
By David Bicknell
Department will use Office 365 and Azure and will be a key exemplar for public sector adoption of cloud services for digital and service transformation
Applications > CRM > News
Councils to benefit from Scotland Excel’s customer service framework
By David Bicknell
Civica is one of four companies named to £15m framework offering beneficial rates for councils eyeing channel shift and end-to-end digital transformation
Applications > CRM > News
Windsor & Maidenhead banks on Jadu to replace CRM and eForms
By David Bicknell
Royal Borough adopts cloud platform for digital customer service; it hopes replacing legacy platforms will drive initial savings of £80,000
Applications > CRM > News
Norfolk hunts for new head of ICT and IM
By David Bicknell
Role carrying potential £100,000+ salary will oversee £26m transformation programme as well as several major system replacement projects
Applications > CRM > News
NHS computer review launched amidst £4.2bn paperless push
By Neil Merrett
Professor Bob Wachter will report to government in June on findings as Jeremy Hunt today reaffirms investment aims looking at health apps and online service development
Applications > CRM > News
Hampshire launches £75m cloud customer platform tender
By Neil Merrett
Authority hopes its largest ever cloud solutions tender, which will incorporate CRM and eCommerce functions, will become exemplar for other councils
Applications > CRM > News
Cardiff makes strategic move into the Cloud
By David Bicknell
SAP Cloud digital transformation project intended to help council manage budget pressures, improve business processes and improve customer services
Applications > CRM > News
Supreme Court targets cloud document management expansion
By Neil Merrett
Switch to Microsoft cloud-based CRM designed to support increased mobile working and integration of correspondence tracking
Applications > CRM > News
1-15 of 30 results







We have updated our privacy policy. In the latest update it explains what cookies are and how we use them on our site. To learn more about cookies and their benefits, please view our privacy policy. Please be aware that parts of this site will not function correctly if you disable cookies. By continuing to use this site, you consent to our use of cookies in accordance with our privacy policy unless you have disabled them.