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London borough's journey to new ways of delivering ICT
13 August 2012 | By Gill Hitchcock
Croydon's director of service transformation Aiden McManus tells Gill Hitchcock how the authority plans to build greater flexibility into its new ICT services
Applications > CRM > Features
The only way is IT for Essex's £300m savings programme
30 May 2012 | By Tracey Caldwell
The only way is IT for Essex's £300m savings programme
Applications > CRM > Features
Amazon and Salesforce 'expected to join G-Cloud 2.0'
20 April 2012 | By The Register
Amazon and Salesforce 'expected to join G-Cloud 2.0'
Applications > CRM > News
HMRC slashes IT spending by 50% in two years
07 March 2012 | By Sade Laja
HMRC slashes IT spending by 50% in two years
Applications > CRM > News
Writing a dedicated social media strategy? You're already doing it wrong
27 February 2012 | By Tracey Caldwell
Writing a dedicated social media strategy? You're already doing it wrong
Applications > CRM > Features
CRM revamp begins at Great Ormond Street Hospital charity
17 February 2012 | By SA Mathieson
CRM revamp begins at Great Ormond Street Hospital charity
Applications > CRM > News
Councils tender for cloud based CRM
08 December 2011 | By Gill Hitchcock
Councils tender for cloud based CRM
Applications > CRM > News
How Brent cleaned up its data
31 October 2011 | By Gill Hitchcock
How Brent cleaned up its data
Applications > CRM > Features
Greater Manchester Police opens CRM system
05 May 2010 | By GC News
Greater Manchester Police opens CRM system
Applications > CRM > News
Customer journey mapping: a route to insights
16 February 2010 | By Tracey Caldwell
A route to insights
Applications > CRM > Features
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Features and Comments

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London Borough of Hammersmith and Fulham benefits from virtualised approach Council benefits from Agilisys joint venture as Triborough plans develop Applications > Business Applications > Features
Picking up speed What lessons are being learned about how the public services network (PSN) is developing? Our latest Q&A discussion offers some answers Public Services > Central government > Features
Life after David Shields in the Government Procurement Service Colin Cram discusses the procurement landscape and the fallout from Shields' departure as GPS managing director Public Services > Central government > Features

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